Customer Service
Return Policy
Hanover Uniform will accept, for return or exchange, any garment, as long as it has not been worn, altered or embroidered; exchanges must be made within thirty days of delivery. You must contact our Customer Service Department for a Return Authorization Number before returning the item; please include the invoice number, the size, and the quantity of the garments, which are to be returned. Returns will not be accepted without a valid RA Number. We recommend shipping returns via UPS, or insured Parcel Post.
Customer Satisfaction Policy
We stand 100% behind our products. If there is a defect in workmanship, of any kind, we will replace the defective garment, at no cost to you. If you are not completely satisfied with your order, please contact our Customer Service Department, and we will reorder the garment and issue you credit, upon receipt of the defective merchandise.
Support
Please refer to our contact page.